Exchanges / Refunds will be given up to 14 days from when the product was received. For any further assistance please contact: [email protected]
We respect that you may occasionally need to return an item and offer a full refund or exchange on all items.
Refunds or exchanges must be returned to us within 14 days of the product being received. Please make sure you carefully review your order before finalising your purchase.
Items must be returned in all original packaging (including bag) and in ‘as new’ condition. All tags must not have been removed and must be intact. Please make sure to include your proof of purchase receipt within the package so we can determine who the return belongs to. Any items you wish to return are your responsibility until they reach our warehouse. We would suggest using a delivery service that insures you for the value of the item(s) and obtaining proof of postage. At this stage we are unable to cover return shipping costs.
For hygiene purposes, no refunds or exchanges will be given for products that have aftershave, makeup, body odours or cigarette smoke on.